Baptist Health Home Health Network

Hospice

Baptist Health Hospice works to alleviate pain and to manage symptoms through an interdisciplinary team of physicians, nurses, social workers, chaplains and aides - right in the comfort of your home.

"I don't know how I would have made it without you these last couple of years.  You all were the best!"

– Mrs. Rosetta VanHouten

When a cure is no longer possible for a disease process, hospice is a service designed to help patients and their families through life’s final journey. The focus shifts from treatment to pain and symptom management, spiritual and emotional support, and keeping the patient as comfortable as possible while providing everything needed to stay at home. Hospice provides medications, medical equipment, and medical supplies in addition to regular visits by our staff. Although hospice is intended as the final phase of healthcare, many patients do not receive this valuable service for a variety of reasons, including:

BENEFITS OF HOSPICE

The focus of Baptist Health Hospice has always been providing the best possible care wherever the patient's home is located. Since most people nearing the end of life prefer to remain at home, surrounded by family, friends and familiar sights, we are committed to making that possible. We customize our care to the preferences of each patient, and we respect and honor the dignity and privacy of everyone in our program. A unique benefit of the hospice program is the support provided to the patient's family by the Hospice staff. While medical services are provided only to the patient, a host of support services are offered to family members as they care for their loved one. Most people are unaware of this aspect of hospice, and it is what prompts many family members to say, "I wish we had chosen hospice much sooner."

SERVICES AVAILABLE

  • Skilled Nursing
  • Medical Social Worker
  • Chaplain
  • Hospice Aide
  • Volunteers (music therapy, reading, meal preparation, etc.)
  • Medications related to terminal illness provided at no cost
  • Durable medical equipment provided at no cost
  • Medical supplies related to terminal illness provided at no cost
  • Short-term inpatient care if symptoms cannot be managed at home
  • Brief hospital admissions for the patient to provide a respite for family members
  • Nurse on call 24 hours a day, 7 days a week

FAQ

Is hospice only for cancer patients?
No. Hospice care is available to any person with a terminal disease process, including:

  • ALS (Lou Gehrig's disease)
  • End stage cardiovascular disease
  • End stage CVA (stroke)
  • End stage pulmonary disease
  • End stage renal disease
  • End stage dementia
  • End stage liver disease

Is hospice covered by my insurance?
In most cases, yes. Hospice is covered by Medicare, Medicaid and most private insurance policies. The criteria for coverage depends upon your insurance. Call our Customer Service Center at (501)202–7882 or toll-free at 1–800–850–6789, and they can help you determine hospice benefits under your insurance.

Can you only receive hospice care for a 6-month period?
No. The Medicare and Medicaid hospice benefit is actually indefinite. As long as the patient continues to meet the criteria, they can continue to receive care. In some cases, private insurance policies have limitations on hospice coverage. However, once admitted to hospice we will continue providing care even if the insurance benefits are exhausted.

Does hospice mean "giving up"?
Not at all. Hospice means having individualized care focusing on pain and symptom management, quality of life and support for the family as well as the patient.

Is it true that you cannot go back to the hospital once you are admitted to hospice?
No. Inpatient care is a part of the hospice benefit. A patient can return to the hospital if pain or symptoms cannot be controlled well at home, or if a family crisis occurs and no one is able to be at home with the patient.

Can a nursing home resident receive hospice care?
Yes. Since the nursing home is considered their place of residence, hospice services can be provided to them.

Is hospice right for me?
We understand the questions and concerns about hospice services. A private consultation is available for patients and family members to discuss if hospice is the appropriate level of care, and provide you with the necessary information to make an informed decision. Please let us know if we may help your family in this important conversation by calling our Customer Service Center at (501)202-7882 or toll-free at 1-800-850-6789.

Can I donate to hospice?
All donations to Baptist Health Hospice are made through the Baptist Health Foundation. You have two options to donate:

Online donations:
https://www.baptist-health.com/content/donate

Donations by Mail
If you prefer to donate by mail, please send your check to:
Baptist Health Hospice
11900 Colonel Glenn Road, Suite 2000
Little Rock, AR 72210

If it is a memorial gift, please be sure to indicate the name of the person on the check or in enclosed correspondence so the family can receive acknowledgment of your donation. If you have any questions about memorials, please call us at (501)202-7474 or toll-free at 1-800-900-7474.